Custom Order Guide

No, molds are not automatically saved. If you want to repeat an order later, keep a labeled copy in your records or send a fresh mold when needed.

Label every hair sample clearly with the client name, the requested shade reference, and any blend notes so the production team can match it accurately.

Use the LHS / salon-approved color ring that matches the collection you are ordering from. If you are creating a blend, note all relevant color references on the form.

Choose density and base material based on the client’s lifestyle, scalp sensitivity, desired realism, and maintenance routine. If you are unsure, start with the closest standard option and add notes in the custom field.

Use colorless knots when the client needs a lighter, more invisible front appearance. This is especially useful for lighter shades or very exposed hairlines.

The hair can be ordered with texture preferences depending on the unit type. Note the requested wave or curl pattern clearly on the custom order form.

Send a mold whenever the unit requires a precise custom fit. It helps production follow the client’s exact head shape and coverage area.

Package the mold safely, label it with the client name, and include the hair sample in a separate sealed bag. Make sure the same order reference appears on every item.

Yes, if the client’s coverage area and fit requirements are unchanged and the mold is still in good condition. Otherwise, create a new mold for better accuracy.

Hair samples are strongly recommended for custom color matching. If no sample is provided, use the official color ring references and detailed notes.